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Privacy Policy

What personal information IPTVWow collects, why we collect it, how long we keep it, and the rights you hold over it under Canadian law.

1. Information we collect

1.1 Information you provide directly

1.2 Information collected automatically

1.3 Information we do not collect

We do not collect government identification numbers, biometric data, or financial account details beyond what the payment processor requires.

2. How we use your information

We do not sell, rent or trade your personal data to third parties for marketing purposes. The commercial obligations attached to your account are set out separately in our terms of service, and questions about either document reach us through the contact page.

3. Legal basis for processing

4. Data sharing

We share data only with payment processors (to complete transactions under their own privacy policies), infrastructure and hosting providers acting on our behalf under data processing agreements, and legal authorities where required by law or court order. All processors are contractually prohibited from using your data for their own marketing.

5. Data retention

Data typeRetention period
Account dataDuration of subscription plus 90 days after cancellation
Payment records7 years (legal and tax compliance)
Support tickets2 years from resolution
Usage and log data90 days rolling

After the retention period data is permanently deleted or anonymised.

6. Cookies

Essential cookies are required for sessions and site functionality and cannot be disabled. Analytics cookies help us understand how visitors move through https://iptvwow.ca; you may opt out through your browser settings. We do not use advertising or third-party tracking cookies.

7. Your rights

Under Canadian privacy legislation you may have the right to access the data we hold, correct inaccurate data, delete your data subject to legal retention requirements, restrict or object to certain processing, receive your data in a portable format, and withdraw consent where processing relies on it. Write to [email protected] and we respond within 30 days.

8. Data security

We use TLS encryption for data in transit, encrypted storage for sensitive account information, access controls limiting who can view personal data, and regular security reviews. No system is completely secure; in the event of a breach affecting your rights we will notify you and the relevant authorities as Canadian law requires.

9. Children's privacy

The service is not directed at children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, contact [email protected] and we will delete it promptly.

10. International transfers

Your data is processed and stored in secure data centres. Where data is transferred outside Canada we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

11. Changes to this policy

We may update this policy from time to time. The current version is always published at https://iptvwow.ca/privacy.html with a revised "last updated" date. For material changes we will notify you on WhatsApp or a prominent notice on the site.

12. Contact

Email: [email protected]
Website: https://iptvwow.ca
Post: IPTVWow, 201 Graham Avenue, Suite 940, Winnipeg, MB R3C 4L5, Canada