Questions about our premium line-up, a channel you cannot find, a billing query or a device that will not cooperate — send it over. The desk is staffed 24 hours a day, every day, and most messages are answered inside the hour.
Name, email and a subject line are all we need to get started. The message field is optional — a one-line subject is often enough.
Prefer to skip the form? Either of these reaches the same desk.
This is an administrative address, not a walk-in shop. Everything is handled on WhatsApp so we can answer at three in the morning when a hockey feed goes down.
A good share of what reaches the desk is already answered on the questions page or in the installation guide. Worth thirty seconds before you type.
Want to resell or refer instead? See the resellers program and the affiliate page.
Three fields, about thirty seconds. A human from the Winnipeg desk replies with your IBO Player credentials and the CA$10.99 entry plan details — usually inside a few minutes.